Privacy Policy

We collect the details you give us and data generated as you use MartX:

• Account details — name, email, phone, password, and (for vendors) store and payout information.
• Transaction data — orders, wallet top-ups, gift-card and prepaid-card activity, and delivery addresses.
• Media you upload — selfies and photos used for AI try-on and image generation.
• Usage & device data — pages viewed, live sessions watched, IP address, browser, and device identifiers.

Your data lets us run the marketplace, process payments, power AI features, and keep the platform safe. We use it to fulfil and protect orders, generate try-on previews, personalize what you see, prevent fraud, and send service updates you have not opted out of.

Photos you upload for AI try-on or image generation are processed to create your preview and are not sold. You can delete uploaded media from your account at any time; we retain it only as long as needed to provide the feature or meet legal requirements.

Wallet balances, gift cards, and prepaid cards are handled by MartX and our regulated payment partners. Card and crypto payments are processed by third-party providers under their own security standards — we do not store full card numbers on our servers.

We share only what is necessary, and never sell your personal data. Information may be shared with:

• Vendors — the delivery details needed to fulfil your order.
• Service providers — payment processors, logistics, cloud hosting, and AI infrastructure, bound by contract.
• Authorities — when required by law or to protect users and the platform.

We protect your data with encryption in transit, access controls, and regular reviews. We keep information for as long as your account is active or as needed for legal, tax, and fraud-prevention purposes, then delete or anonymize it.

You can access, correct, export, or delete your personal data, and object to certain processing. Manage notification preferences in your settings, or contact us to exercise any right. You may close your account at any time.

We use cookies and similar technologies to keep you signed in, remember preferences, and measure performance. You can control non-essential cookies through your browser or our cookie settings.

We may update this policy as MartX evolves. Material changes will be highlighted in the app or by email, and the “last updated” date above will always reflect the current version.